Shipping & Returns

Shipping Policy

Turnaround

All orders are processed within 24 hours Monday-Friday, weather permitting. Weekend orders will be processed the following Monday.

Carriers

We use the following carriers to deliver our orders:

USPS, UPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Back Orders

We do not back order products. If we are unable to fill a portion of your order we will contact you before shipping the part we have in stock. Out of stock products will be cancelled and you will be notified if that occurs. 

Returns, Refunds and Exchanges

How To Return an Item
Your item must be in its original unused condition to be returned, You must return the item within 30 days of your purchase.

1. Please email service@proimageamerica.com to request a refund and we will either confirm or deny your request.
2. Mail your returned item to:
     Pro Image America
     8011 34th Ave S.
     Suite C38

     Bloomington, MN 55425 
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

***ALL custom name and numbered jerseys are non-returnable***

Some items can not be returned if they are opened. Please check with us.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Clearance items cannot be returned, because they are final sale items and marked to the lowest price to sell.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee, but you still will have to pay return shipping.